:: www.DJATOM.co.uk > Help & Support ::

:: Help & Support ::

This Help & Support section is designed to provide the user with help on functionality issues associated with the Windows® operating system. If you are unaware of the environment in which these issues may arise then this page will help you to understand and overcome the issues if and when they do occur.

The section will cover Downloadable Content, Java™ & Pop-Up Blockers, Display & Compatible Browsers and also How To Send An SMS Message. If you need help with another topic or have a direct question then please do Contact Me >>

In order for you to understand this page here are the meanings of the abbreviations used.

Q: Is short for the typically asked question.

A: Is short for the answer or solution.

i: More information where applicable.

Downloadable Content

Downloadable Content

Q: How can I download & play content from DJATOM and what will I need?

A: The main area for downloading will be in the Downloads section were such departments as Music, Visual & Software will host the downloads.

All you need to do is click on the Download button under what you want to download and then click "Save" to begin the download and save it to your computer.

Some downloads such as DJATOM artwork and Software will require an extraction tool such as WinZip. This can be downloaded from the Software section here >>

i: After you have downloaded any music files you will also need a compatible audio player in order to play the MP3 files. Compatible players are Windows® Media Player, iTunes & the BeatPort Player.

Any of these players can be downloaded for Free from the Software section here >>

Look out for the Windows® Plays For Sure™ logo on your hardware or MP3 Player to be sure you can take DJATOM's music with you on the move. More information about Plays For Sure™ is available here >>

Java™ & Pop-Up Blockers

Q: What should I do if I get an error or warning message on my PC?

A: It is unlikely that you will encounter any error messages when viewing this site including those in relation to Java™ applets and Pop-Up windows.

However if you should then all you need to do is to agree to them and if prompted by the message always say yes when asked to proceed otherwise you will not be able to take full advantage of this site's availability.

I do load error messages personally, this will mainly be on the Music Links page where links don't seem to be working but have been known to do so before. This serves the purpose of keeping you informed in such circumstances.

i: These error messages will vary from operating system and the intensity of your systems security & browser settings. If you have any major problems then set your security settings to Medium / Low. No code on this site will compromise or harm your computer in any way.

You will need Java™ software installed along with a compatible browser to take full advantage of this site. You can get Java™ here >>

Display Compatible Browsers

Q: Your site does not fit or display on my screen correctly, also images and links are either broken or do not show as links.

A: There may be certain circumstance, most of which will be out of my control which effect the look, feel & usability of www.DJATOM.co.uk. Therefore please follow the guidelines below and all other help sections on this page.

i: This site is best viewed with Internet Explorer 7 or higher & with a screen resolution of no less than 1024x768 pixels. FireFox, Apple Safari & Opera Mini for mobile browsing have all also been tested for compatibility and are able to support this site.

Other Web Browsers may be able to view this site too but such browsers have not been tested for compatibility.

For Accessibility issues please follow the tutorials offered here >>

Get Internet Explorer 7 here >>

Get Mozilla FireFox here >>

Get Apple Safari here >>

Get Opera Mini here >>

www.DJATOM.co.uk Is W3C compliant >>

How To Send An SMS Message

Q: How can I send an SMS message, will it work and will you reply?

A: You are able to send an SMS message to me in the same way that you may already send them to friends and family. It is very easy and all you need to do is enter my special SMS mobile number - +44 7892 930203. Including the +44 allows you to send the SMS to me in the UK from anywhere else in the world.

Any SMS messages I receive will be replied to by either an SMS message back to the number that sent the message or by Email if you have specified one. If you would like to indicate you preference then please include this in your message.

i: Remember to keep your SMS message shorter than 160 characters other wise you may not be able to send the message to me, or you will be charged for more than one message by your service provider.

For more information in relation to SMS charges see the Contact Me page or consult your Network SMS service provider.

Are you a complete novice to SMS?, then take a look at this website >>

How To Send An SMS Message

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